Communicating effectively and inclusively online is challenging, not least because so many of the non-verbal cues we pick up when meeting face-to-face are absent. To keep the business moving and employees engaged, companies need to communicate in ways that encourage people to speak up and share their unique perspectives, creating, in the process, a strong sense of well-being and belonging.
Limited to 12 participants (CWN members only) and combining facilitator input and reflection in breakout rooms, this 90-minute interactive workshop is an opportunity to:
- Consider what communicating effectively and inclusively really means
- Reflect on what you do(n’t) see ‘on the screen’ and how this affects what you do(n’t) say
- Think about the impact of your words and how stress, fatigue and illness can bring implicit bias and unhelpful language to the fore
- Explore how to use body language and voice to increase your own and others’ engagement in virtual meetings
- Take away some very practical ideas for making the most of virtual meetings
About Susan Room PCC, MFA, FRSA
A former business leader turned professional voice and executive coach, Susan helps people feel, look and sound more confident - enhancing their presence, performance and happiness at work. Her ‘Make Your Mark’ and 121 coaching programmes are popular with clients including Baillie Gifford, Ernst & Young, the Financial Times, First State Investments, Northern Trust Corporation, Thermofisher Scientific, Sorbonne Université and a Silicon Valley-based tech giant.
Susan is an ICF Professional Certified Coach (PCC). She holds a Master of Fine Arts degree in Voice Studies with distinction from the Royal Central School of Speech and Drama; is a member of the Voice and Speech Trainers Association; and a Fellow of the Royal Society of Arts. Before coaching, she was an Executive Committee member and group marketing director at Danish facilities group ISS A/S; Jones Lang Wootton (now JLL); and Lafarge Tarmac (now Tarmac).
Member: tickets are free, however, have the option of making a donation to WOW by choosing one of the Member 'donation' tickets.
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